By using the online bookings system you agree that you are able to attend the booked appointment.
Any cancelations will need to be made at least 48 hours before your scheduled appointment time. Failure to do so will result in a cancelation fee being issued. This fee will depend on when you cancel your appointment. A cancelation 48hours before the appointment will result in 25% of the consultation fee being charged, 24hours before will result in 50% of the consultation fee being charged. Discretion will be granted in extraordinary circumstances.
For failing to show up to a booked appointment without notification will incur a full consultation fee.
Please help us by giving appropriate warning so that other people who may need to attend can use that allocated time. Thank you for your understanding.